We understand that shopping for frames online can be difficult. That's why returns on Acme Optical are simple and easy - no RA # or prior authorization is needed. The return address is on the invoice and box. Simply return the item in new, unworn, clean, re-sale condition within 30 days of purchase with a copy of your invoice. Returns must include everything your item was shipped with, which includes any or all of the following: product box, case, cloth, authenticity card, stickers, brochures, etc. We ask that you package the item carefully in a sturdy box to avoid damage. Shipping fees are non-refundable. Refunds will be issued in the original form of payment.